Delete Your Account
How to delete your account
You can delete your Kind Note account at any time using the "Delete my account" button at the bottom of this page. Deletion is immediate and cannot be undone.
If you have any trouble, you can also email us at info@kindnote.com.au with the subject line "Account Deletion Request" and the email address associated with your Google or Apple sign-in.
What happens when your account is deleted
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Your authentication account will be permanently removed from our system.
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Your user ID will be disassociated from all rate limiting records.
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Any future messages will no longer be linked to your identity.
Data we are required to retain
Under Australian telecommunications legislation, we are required to retain certain message log metadata (timestamp, sender IP address, recipient, and message type) for a period of 2 years. This data cannot be deleted before the retention period expires. Message content is not stored.
For more details, please see our Privacy Policy.
Processing time
When you use the in-app "Delete my account" button, your account is deleted immediately. Requests sent by email are processed within 30 days.
Sign in to delete your account, or email info@kindnote.com.au.